Understand Your Rights and Responsibilities
Introduction to Our Terms
Welcome to Retiring Strong's Terms of Service
Effective Date: May 2025
Welcome to Retiring Strong! By accessing or using our website and coaching services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
Scope of Our Services
Comprehensive Financial Coaching
Retiring Strong provides financial coaching services, tools, and educational content designed to support individuals in improving their financial wellbeing. Our services are not a substitute for licensed financial advice, legal counsel, or tax planning. We offer general education and personalized guidance, not investment or legal recommendations.
Our mission is to empower pre-retirees with the knowledge and skills necessary to eliminate debt, build savings, and achieve financial independence. Through our coaching, we aim to provide clarity and confidence in managing personal finances.
Eligibility Criteria
Requirements for Using Our Services
To ensure the best experience with Retiring Strong, all users must meet specific eligibility criteria. Primarily, you must be at least 18 years of age to engage with our financial coaching services. This age requirement ensures that participants are legally capable of entering into binding agreements. By using our services, you affirm that you meet this age requirement and possess the legal capacity to adhere to these terms. This eligibility is crucial for maintaining the integrity and effectiveness of our coaching programs.
Client Responsibilities
As a client of Retiring Strong, your active participation is vital to achieving your financial goals. It is imperative that you provide accurate and up-to-date information during the initial intake and throughout the coaching process. This accuracy is essential for tailoring our guidance to your specific needs. Engaging fully in the coaching sessions and completing any assigned tasks will significantly impact your success. Remember, the coaching relationship is a partnership, and your commitment is a key driver of your financial transformation.
Importance of Accurate Information
Providing precise and truthful information is fundamental to the coaching process. Inaccuracies can lead to misguided advice and hinder your progress. We rely on the data you provide to offer personalized strategies and insights. Therefore, ensuring that all information is correct and current is not only a responsibility but a necessity for effective coaching outcomes.
Engagement in the Coaching Process
Your engagement is the cornerstone of a successful coaching journey. Actively participating in sessions, asking questions, and applying the strategies discussed are crucial for achieving your financial objectives. The more you invest in the process, the more you will benefit from the expertise and support provided by Retiring Strong. Your dedication and proactive involvement will pave the way to financial freedom.
Payment Terms
Understanding Our Billing Practices
At Retiring Strong, we strive to make our payment terms clear and straightforward. All services are billed in U.S. dollars and require payment in advance through our secure platforms, such as Calendly with Stripe integration. This ensures a seamless and efficient transaction process, allowing you to focus on your financial journey without concerns about billing.
Our refund policy is designed to be fair and transparent. Once a session or program has commenced, refunds are generally not available unless a prior written agreement has been established. This policy helps us maintain the quality and consistency of our services, ensuring that all clients receive the attention and resources they deserve.
We understand that life can be unpredictable, which is why we offer a flexible cancellation policy. You may cancel or reschedule your sessions with at least 48 hours’ notice. This courtesy allows us to manage our schedule effectively and offer the best possible service to all clients. In the event of unforeseen circumstances, we encourage open communication to find a suitable solution.
Cancellation Policy
Understanding Our Cancellation Terms
Third-Party Tools Usage
Agreement to Third-Party Terms
At Retiring Strong, we integrate various third-party tools to enhance your experience and streamline our services. These tools, including Calendly for scheduling, Zoom for virtual meetings, and Google and Microsoft products for communication, are essential to our operations. By utilizing our services, you consent to adhere to the terms and conditions set forth by these platforms. It is important to familiarize yourself with their policies, as they govern the use of their respective services. We ensure that these tools are used responsibly and in line with our commitment to providing you with the best possible service. However, we are not responsible for the terms and conditions imposed by these third-party providers, and any issues arising from their use should be addressed directly with them.
We recommend reviewing the privacy policies and terms of use of these platforms to understand how your data is managed and protected. Your continued use of our services signifies your agreement to these third-party terms, which are integral to the seamless delivery of our financial coaching services. Should you have any questions or concerns regarding the use of these tools, please do not hesitate to contact us for clarification.
Intellectual Property Rights
Protecting Our Content and Materials
All content, materials, logos, designs, text, graphics, and other intellectual property displayed on the Retiring Strong website or provided through our coaching services are the exclusive property of Retiring Strong unless otherwise stated. These materials are protected under copyright and intellectual property laws and may not be copied, distributed, or reused without express written permission. You may use the materials solely for personal, non-commercial purposes related to our coaching services.
Limitation of Liability
Retiring Strong's Responsibility Disclaimer
To the fullest extent permitted by law, Retiring Strong disclaims any liability for damages of any kind arising out of or in connection with the use of our website or coaching services. This includes, without limitation, direct, indirect, incidental, punitive, and consequential damages. Our services are not a substitute for professional legal, financial, or medical advice, and we encourage clients to seek licensed professionals when appropriate.
Governing Law and Dispute Resolution
Legal Jurisdiction and Conflict Resolution
These Terms of Service are governed by the laws of the State of Texas, ensuring that any legal disputes will be handled within this jurisdiction. Should any disagreements arise, they will be resolved in accordance with Texas law, providing a clear framework for conflict resolution. By agreeing to these terms, you consent to the exclusive jurisdiction of the courts located in Texas for any disputes related to our services.
We are committed to addressing any concerns promptly and fairly, and we encourage open communication to resolve issues amicably. Should formal legal action be necessary, it will be conducted in a manner consistent with the legal standards and practices of Texas.
Amendments to Terms of Service
We are committed to keeping our Terms of Service up-to-date and relevant. Any changes to these terms will be communicated to you through our website, ensuring transparency and clarity. The ‘Effective Date’ at the top of this document will be updated to reflect any modifications.
We encourage you to review these terms periodically to stay informed about your rights and obligations. Your continued use of our services after changes have been made signifies your acceptance of the revised terms.
Should you have any questions or concerns about the changes, please do not hesitate to reach out to us. We value your trust and are here to provide any clarifications you may need regarding our Terms of Service.